Business team digitalization

Using CRM and Marketing Automation

With the Intelsol client, we embareked on a big challenge that was a the complete digitization of the sales team. Initially, the sales team worked mainly on Excel spreadsheets and rarely worked with digital tools. After mapping of process, we proceeded to the implementation of CRM Pipedrive with connection to the marketing automation toll ActiveCampaign and a creation of a simple e-shop on the Wordpress platfrom.

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Project Benefits

Several times higher years-on-years turnover (it was also caused by the unusual market situation - pandemic)
Effective transfer of leads from the acquisition department, from email distributions and from the e-shop directly to merchants to CRM
Advanced reporting for business team management
Easier and clearer delegation of tasks to the business team
Automation of a large part of internal processes

OTHER REFERENCES

Lead generation for ZOOT
through a fashion anuity competition

Full reference

Implementation of advanced analytics, NPS and chatbot “Honza”

Full reference

Emailing analysis and implementation of selected tool

Full reference